Garage Door Opener Problems

If you’re like most people, the garage door is your family’s main way in and out of your home.  The garage door gets quite a workout every day.  Coming and going takes place with little thought.  Push a button or punch a code into the keyless entry and up or down goes the door.  Should the opener ever malfunction, your routine get’s disrupted.  You might even find yourself locked out of your own home!  That’s when most folks realize the importance of proper door and opener maintenance.

Opener problems can be put into two categories:  Mechanical and Electrical.  Many times, the problem is not with the opener at all.  Openers contain an array of safety features that will prevent the opener form operating a poorly running door.

Mechanical problems are most likely the result of repeatedly opening and closing a door that is out of balance or that binds.  The most common sign of a mechanical problem is when you can hear the motor is running, but the door does not move.

On chain or belt driven openers, the likely problem is a worn gear or belt assembly inside the motor head.  Replacing the assembly is far less than installing a new opener.  Replacing the gear assembly essentially rebuilds or reconditions the opener.

A screw drive opener showing the same signs usually indicates a stripped trolley gear or bushing.

Other mechanical problems are rare.  Worn trolleys, broken chains, damaged limit switch assemblies are among the things less likely to cause an issue on their own.

It’s rare for mechanical problems to just happen.  Something put the parts under excess force. One major cause of mechanical failure comes from repeatedly trying to open a door with a broken spring.  The door weight distorts the gears just enough to begin the wearing-out process.  Three to four weeks after replacing the spring, the opener stops working.

Improper installation is also a major cause of premature mechanical failure.  The angle and height of opener rails and arms must be correct to prevent future door and opener problems.  Don’t assume that because a so-called professional installed your opener that it was installed properly.  Check the installation against the specifications in your owners manual.

Electrical issues can be little more tricky to pin down.  It may very well not be an issue with the opener, rather a poorly working garage door.  The door should always be inspected first.  With the door closed. disconnect the opener and raise/lower the door manually.  It should be in balance and run freely in the track without sticking or binding.

With the door still disconnected, cycle the opener to see if runs OK under no load.  Reconnect the door.  This simple troubleshooting step can help you narrow down the problem.

The electronics contain sensors that tell the opener when it’s working too hard.  This safety feature is built in to stop the door from closing on cars, people and pets.  If it too much force is applied, the door will reverse.  Photo eye sensors should also be a part of the safety system.  These photo eyes must be able to see each other in order for the door to close.  If anything, or anyone gets into the path of the photo eyes, the door will also reverse.

The most common opener problems is a photo safety eye system that is out of alignment.  The sensors are located on or near the bottom of the door track and tend to get hit, kicked an otherwise abused.  The wires to the photo eyes are also susceptible to accidental damage.

Many openers have adjustable up and down force settings.  These tell the opener how hard to work before shutting down.  Setting the force too high is asking for trouble.  Garage doors, cars, people and pets can be crushed under the force.  Anytime the force is increased, a safety reverse test must be performed.  See your opener’s for details on this test.

Lightning storms and power surges can also take out the garage door opener’s electronics.  It’s a good idea to provide surge protection to the opener, just as you would any other household electronic item.

Remote control receivers and transmitters contain batteries that eventually go dead.  Remote controls are also subject to getting damaged or things spilled into them.  Keyless entry pads, mounted in the outdoors are built to withstand extreme weather conditions… but, what do “they” know about weather?  This is Indiana.

Indy Door Guy services all makes and models of garage door openers.  We arrive at your door with the parts it takes to get you running again.  Talk to us also about the nifty opener accessories available for your unit.  Things like laser parking assistants, remote door minders along with upgraded wall and other controllers.

We find and fix the cause of opener problems before replacing anything. We don’t want you to be throwing good money after bad.  We also check for other potential problems.  Our service technician will provide you with an honest evaluation of your whole system before making any repair/replacement recommendations.  You’ll know exactly what your final charges will be BEFORE we do the work.  We think you deserve that from a professional.

Indy Door Guy installs new garage door openers too.  We carry the full lines of both LiftMaster and Linear.. two of the most popular and reliable brands available.  From budget-minded to full-blown-all-the-bells-and-whistles models, we’ve got them all.  Your service technician can help you decide on the price range, model and type of opener best suited for your garage and your lifestyle.  When you need garage door or opener service, give us a call… please.

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